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Data Protection

Privacy Policy

Websites of the Wieland Group

Status as of: 02.06.2020

Wieland-Werke AG and its subsidiaries offer you information, contact options and customer portals as part of their digital services. Personal data is also processed in this context, about which we would like to inform you in detail below.

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1. Name and contact details of the data controller and joint controllers

Wieland-Werke AG
Graf-Arco-Straße 36
89079 Ulm
Germany

Phone: +49 731 944 0

info@wieland.com

is responsible for data processing when visiting our websites and using the services offered there.

We operate our websites in joint control with the individual subsidiaries of the Wieland Group.

The locations and contact details of the respective companies of the Wieland Group can be found here.

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2. Contact details of the data protection officer

If you have any questions regarding data processing or data protection in the Wieland Group, you can contact our Group Data Protection Officer at any time.

You can contact him by letter post at the above address (please note 'for the attention of the data protection officer' on the envelope), by email at datenschutz@wieland.com or confidentially via our data protection portal.

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3. Processing your personal data when visiting and using our websites and online services

3.1 When using one of our websites

a)Technical protocol data

When you visit our website, your browser automatically transmits a number of technical data. These include the page requested, time of access, your IP address, details of the browser used, operating system and, if applicable, resolution, details of the page previously visited, the amount of data transferred and a technical status code.

We use this data for the following purposes:

  • Analysis for system security and stability
  • For other administrative purposes
  • Detect abuse and eliminate faults

The legal basis for this data processing is our legitimate interest in the sense of Art. 6 I lit. f GDPR.

Our legitimate interest is based on the collection of data as described above.

We store the aforementioned protocol data in our web server logs for a regular period of 14 days; in case of abuse for the duration of the analysis and a possible prosecution of the abuse.

b) Google Maps

Our websites use the service 'Google Maps' from Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), e.g. to visualize our locations on a map and enable you to plan your route.

We have integrated Google Maps in a way that ensures that the map is generated and thus data is transferred to Google only with your consent (i.e. by actively clicking on the map symbol). This is then the technical protocol data already mentioned in section 2.1 lit. a or, if approved, your current location (for further information, please see https://policies.google.com/technologies/location-data?hl=en) or a departure point you have entered for route planning. This service is subject to the Google Privacy Policy (https://policies.google.com/privacy?hl=en), supplemented by the separate terms of use for Google Maps (https://www.google.com/intl/en_en/help/terms_maps/).

Recipient of the data: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The legal basis for this data processing is your consent within the meaning of Art. 6 I lit. a GDPR.

You can find more information on the storage period of data at Google at https://policies.google.com/privacy?hl=en#inforetaining.

c) Youtube Videos

Our websites integrate video material, which is deposited on the video platform 'YouTube'.

YouTube is a service of Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).

When you visit one of our websites on which YouTube videos are integrated, data is transmitted to Google, e.g. the technical protocol data already mentioned in section 2.1 lit. a as well as the ID of the video accessed. We use YouTube in extended data protection mode so that only the data required for the transmission of the video is processed. You can find more information about data protection on YouTube at https://support.google.com/youtube/answer/2801895?hl=en.

Recipient of the data: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The legal basis for this data processing is your consent within the meaning of Art. 6 I lit. a GDPR. Our legitimate interest is based on our endeavor to present our products and services in a visual and moving form, thus creating easier access.

You can find more information on the storage period of data at Google within the framework of YouTube integration at https://help.flockler.com/en/articles/3803928-what-data-does-flockler-store-from-users.

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3.2 myWieland, newsletter and whitepapers, contact forms

a) myWieland

We offer our customers a protected area in which they can, for example, track their orders and access further information on the business relationship with us.

Recipient of the data: Companies of the Wieland Group

The legal basis for this data processing is the contractual relationship between you and us within the meaning of Art. 6 I lit. b GDPR.

b) Newsletter and whitepapers

We offer a series of newsletters and whitepapers on various topics related to our products and services, which you can subscribe to via email if you are interested. For this purpose we need your email address in order to send the email. Any further information is voluntary. In addition, when you subscribe, we record the website from which the subscription was made, the IP address of your computer, the time of registration and, if applicable, the time of a double opt-in.

Please note that we can only send you the desired newsletter / whitepapers once you have confirmed your email address. For this purpose, we will send you a separate email after registration, in which you should click the confirmation link ('Double Opt-In').

Recipient of the data: Companies of the Wieland Group

The legal basis for this data processing is your consent within the meaning of Art. 6 I lit. a GDPR.

You can revoke your consent to receive newsletters / whitepapers at any time with effect for the future. The easiest way to do this is to use the 'unsubscribe link' at the end of each email or send an email to newsletter@wieland.com.

We will delete your relevant data (email address and any voluntary details) no later than 30 days after you unsubscribe or after 10 days if the link in the confirmation email was not clicked.

c) Contact forms

If you have any questions of any kind, we offer you the opportunity to contact us using a form provided on the website. In order to be able to answer your request, you must provide us with a valid email address. Further information can be provided voluntarily. In addition, we record the IP address of your computer and the time of sending the contact request.

Recipient of the data: Companies of the Wieland Group

The legal basis for this data processing is your consent within the meaning of Art. 6 I lit. a GDPR. You can revoke your consent to the use of your data within the scope of contacting us at any time with effect for the future. To do so, please contact us by email to newsletter@wieland.com.

The personal data collected by us for the use of the contact forms will be deleted after the final processing of your request, provided that this does not conflict with any legal storage obligation, e.g. under commercial law. In this case, the deletion takes place after the end of the respective period.

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3.3 Cookies and web analysis

We use cookies in connection with our websites and the offers provided on our websites. Cookies are small text files containing information which are stored on your device when you visit one of our websites using your browser. The information stored in cookies can be read and processed when you visit the website again using the same device and browser. In doing so, we use processing and storage functions of the browser of your device and collect information from the memory of the browser of your device.

a) Technically essential cookies

We use so-called session cookies, which are automatically deleted when you close your browser. The session cookie enables us to recognize you during a session and can, for example, provide you with your selected language preference or manage your login status across different pages.

Technically essential cookies can only be completely prevented by adjusting your browser settings; in this case, however, the website will not be fully usable.

b) Web analysis using Google Analytics

For the purpose of web analysis, page optimization and to learn more about your interests in using our websites, we use the web analysis tool Google Analytics from Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).

This is done exclusively in pseudonymized and anonymized form; of course, we also use the IP anonymization function (i.e. the IP address transmitted by your browser is anonymized by shortening, i.e. deleting the last octet of the IPv4 address or the last 80 bits of the IPv6 address before saving).

In addition to the technical data already mentioned under point 2.1 a, further categories of data are processed:

  • Google Analytics device data (this is data generated by Google Analytics and assigned to your device: this includes a unique ID for (re-)recognizing recurring visitors (so-called 'client ID') as well as certain technical parameters for controlling the data collection for web analysis)
  • Google Analytics measurement data (device-related raw data (so-called 'dimensions' and ‘measured values'), which are collected and analyzed by Google Analytics when using our websites. This includes information about the sources through which visitors reach our websites, information about the location, the browser and the device used, information about the use of the website (in particular page views, frequency of access and length of stay on the respective page accessed) as well as information about the fulfilment of certain objectives. The data is assigned to the client ID assigned to your device. This results in device-related usage profiles in which all device-related raw data is combined into a client ID. The data that we collect using Google Analytics does not enable us to identify you personally (i.e. by name). We also do not merge the device-related raw data and the resulting device-related usage profiles with data that directly identifies you personally without your consent)
  • Google Analytics report data (data contained in aggregated segment-related and device-related reports generated by Google Analytics based on the analysis of raw device-related data)

Recipient of the data: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The legal basis for this data processing is your consent within the meaning of Art. 6 I lit. a GDPR. You can revoke your consent to the use of your data within the scope of our web analysis at any time with effect for the future.

Rechtsgrundlage für diese Datenverarbeitung ist Ihre Einwilligung im Sinne des Art. 6 Abs. 1 S. 1 lit. a DS-GVO. Ihre erteilte Einwilligung zur Nutzung Ihrer Daten im Rahmen unserer Webanalyse können Sie jederzeit mit Wirkung für die Zukunft widerrufen.

Please use the following link to do so: GA Opt-Out

The personal data collected by us as part of the web analysis will be stored for 14 months and then deleted.

c) Web analysis using Webtrekk

For the purposes of web analysis, page optimization and to learn more about your interests when using our websites, we use the web analysis tool Webtrekk of Webtrekk GmbH. Access data is recorded anonymously so that no connection to a user can be established. This is achieved in particular by anonymizing the IP address.

Recipient of the data: Mapp Digital, c/o Webtrekk GmbH, Robert-Koch-Platz 4, 10115 Berlin, Germany

The legal basis for this data processing is your consent within the meaning of Art. 6 I lit. a GDPR. You can revoke your consent to the use of your data within the scope of our web analysis at any time with effect for the future.

Please use the following link to do so: Webtrekk Opt-Out

The personal data collected by us as part of the web analysis will be stored for 14 months and then deleted.

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4. Your rights

You variuous legal rights towards us as the data controller (and also towards the jointly responsible parties of the Wieland Group) to which we would like to draw your attention in the following.

The easiest way to exercise your rights is to use our online data protection portal, which you can access via https://privacy.wieland.com/wieland/anfrage_meldung.html?key=khupwYzouWRLtVgY&lang=2.

You can of course also contact us (and any company of the Wieland Group jointly responsible with us) by letter post. Please note 'for the attention of the data protection officer' on the envelope to ensure that it can be allocated and forwarded quickly. You can also reach our data protection officer by email at datenschutz@wieland.com.

Your rights as a person affected by data processing in detail:

  • Recht auf Auskunft (Art. 15 DS-GVO)

    As a data subject, you have a right to information under the premises of Art. 15 GDPR.

    This means in particular that you have the right to request confirmation from us as to whether we are processing personal data relating to you. If this is the case, you also have a right of access to this personal data and to the information listed in Art. 15 I GDPR.

  • Right of rectification (Art. 16 GDPR)

    As a data subject, you have a right of rectification under the premises of Art.16 GDPR.

    This means in particular that you have the right to ask us immediately to rectify incorrect personal data concerning you and to correct incomplete personal data.

  • Right to erasure ('right to be forgotten') (Art. 17 GDPR)

    As a data subject, you have a right of deletion under the premises of Art. 17 GDPR.

    This means that, in principle, you have the right to require us to delete personal data relating to you immediately and we are obliged to delete personal data immediately if one of the reasons listed in Art. 17 I GDPR applies.

    If we have made the personal data public and we are obliged to delete them, we are also obliged to take reasonable measures, including technical measures, taking into account available technology and implementation costs, to inform other data controllers who process the personal data that a data subject has requested them to delete all links to these personal data or copies or replications of these personal data (Art. 17 II GDPR).

    The right of cancellation does not apply, by way of exception, where processing is necessary for the reasons set out in Art. 17 III of the GDPR. This may be the case, for example, if the processing is necessary for the fulfilment of a legal obligation or for the assertion, exercise or defence of legal claims (Art. 17 III lit. a, e GDPR).

  • Right to restriction processing (Art. 18 GDPR)

    As a data subject, you have a right to restrict processing under the premises of Art. 18 GDPR.

    This may be the case, for example, if you dispute the accuracy of your personal data. In this case, the processing is restricted for a period of time that enables us to verify the accuracy of the personal data (Art. 18 I lit. a GDPR).

    Restriction means the marking of stored personal data with a view to limiting their future processing (Art. 4 No. 3 GDPR).

  • Right to data portability (Art. 20 GDPR)

    As a data subject you have a right to data portability under the premises of Art. 20 GDPR.

    This means that, in principle, you have the right to receive the personal data concerning you which you have provided us with in a structured, common and machine-readable format and you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent in accordance with Art. 6 I lit. a GDPR or Art. 9 II lit. a GDPR or on a contract in accordance with Art. 6 I lit. b GDPR and the processing is carried out by means of automated procedures (Art. 20 I GDPR).

    When exercising your right to data portability, you also have the right to request that the personal data is transferred directly from us to another controller, insofar as this is technically feasible (Art. 20 II GDPR).

  • Right to object (Art. 21 GDPR)

    As a data subject, you have a right to object under the premises of Art. 21 GDPR.

    We expressly draw your attention to your right to object as a data subject at the latest at the time of the first communication with you.

    The following applies in detail:

    • Right to object on grounds relating to the specific situation of the data subject.

      As a data subject, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you carried out in accordance with Art. 6 I lit. e or f GDPR, including profiling based on these provisions.

      In the event of an objection for reasons arising from your particular situation, we will no longer process the personal data concerned unless we can demonstrate compelling reasons for processing that are worthy of protection and outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.

    • Right to object to direct mail

      Where personal data are processed for the purpose of direct mail, you have the right to object at any time to the processing of personal data relating to you for the purpose of such direct mail, including profiling, insofar as it is linked to such direct mail.

      In the event of an objection to processing for direct mail purposes, we will no longer process the personal data concerned for these purposes.

  • Right to withdraw consent (Art. 7 III GDPR)

    If the processing is based on consent within the meaning of Art. 6 I lit. a GDPR or Art. 9 II lit. a GDPR, you as a data subject have the right to withdraw your consent at any time in accordance with Art. 7 III GDPR. Revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. We will inform you of this before giving consent.

  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

    As a data subject, you have the right to file a complaint with a supervisory authority under the premises of Art. 77 GDPR.

Our data protection officer is also at your disposal at any time to clarify any questions you may have about data processing or to help you with your data protection concerns.

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5. Data processing in third countries

If we also transfer personal data to recipients located outside the European Union or the EEA (so-called third countries), we will ensure - before the start of processing - that the recipient has an adequate level of data protection through appropriate (contractual) guarantees or recognized agreements, or that you as the data subject have given informed consent to the processing of personal data in the respective third country.

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6. Automated decision making including profiling

We do not use profiling within the meaning of Art. 22 GDPR when using our websites.

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